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Idirect 3100 net lock issues

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Ex Member
Ex Member

Jul 19th, 2009 at 8:56pm  
I have an idirect 3100 through Ts2. We've been running with no problems for 6 months till four days ago.

we have a solid green rx and solid green tx with no net light. Randomly (not often) the net light will come on for a second then disappear. and sometime the tx light will go off and the net light will flash amber.

I followed a post on here to adjust the tx power to attempt to get the net light on with no luck.

Ive checked all cables and hardware and everything is working like it should...just no net. The NOC is in dubai and I cant get any responce from them, Ts2 suggested to check the tx cable which is fine. please help.
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Senior Member

Posts: 826
Reply #1 - Jul 19th, 2009 at 9:21pm  
The more complaints I hear, the more I am leaning to the possibility of TS2 having issues with their downlink (rx) chain.  See the other post from the other TS2 customer.
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Regards, &&&&M
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