Pointing to 57 E NSS 703

Hi Michael,

I see Lynn and Nik are already assisting you with this. After all we have checked, cables and connectors come next to my mind as well so I'd follow Nik's advice and would double check them first.

LNB can cause this problem as well. Bad LNBs are not as usual as degraded cables or rusty connectors though.

Has your equipment been working before with a different provider/satellite?

Is there anyone that has clearence to get on the military base's here in iraq. I need help pointing to Bussiness Com. I have tried with no luck. I can only get a 7 v reading

Hi Michael,

I've talked with Nik and the only thing left to do would be to check the options file for the third time which we are doing right now. Nik will send yet another version shortly.

If this won't work then I would suspect poor antenna alignment. If your equipment worked with one provider but failed to receive a signal from a different satellite then only poor antenna alignment comes to my mind. While you are waiting for the file it makes sense to double-check the azimuth and elevation angles as well as the polarization tilt angle against those that Nik has sent you originally.

Unfortunately I don't know VSAT installers in your area, however maybe someone will be able to respond with a hand of help here. We can check if we can dispatch an engineer to you from Baghdad but that could be rather expensive due to the risks involved. Please let me know if you would still like us to check this option for you.