Sorry to hear about your problems with TS2. We will do what we can to help you.
In view of the 3 months delay, it is possible that TS2's service has changed in some way, so get up to date information as follows from them:
Satellite name and orbit position.
Downlink polarisation name ( Horizontal or Vertical ).
Downlink carrier frequency and symbol rate.( e.g. -f 1554410 -s 27500000 )
The configuration text line that needs to be typed into the modem. This may have been done prior to delivery to you, but you may update it.
e.g. savebootparms -pop 0x011e0001 -c 0x530 -pcr 0x365 -f 1554410 -s 27500000 -o 1 -t –20
Please tell us the model number of your LNB or the local oscillator frequency marked on it, e.g. 10 GHz, 11.3 GHz. For example, a NJR2784 LNB has a local oscillator frequency of 10GHz (10000 MHz) and is intended for receiving satellite carriers in the range 10950 - 11700 MHz. Modem tuning will be in the range 950 - 1700 MHz. The example configuration line above shows a tuning frequency: -f 1554410 which means 1554.410 MHz.
Regarding pointing angles for the dish. Go to dish pointing Afghanistan
to get your azimuth, elevation and polarisation adjustment angles. The 95E satellite is to the south east from Afghanistan. If you find any satellite then the other satellites are in a curved sloping line from lower left (east) to upper right (south).
Connect the small LNB module to the LinkStar modem receive input. WARNING: You must never get the coax cables crossed over as this will permanently damage the modem.
First set the nominal (i.e. name) feed polarisation. Vertical means that the broad faces of the LNB rectangular waveguide are on top and underneath. Do it. If the LNB is on the end of a filter arm, the arm is probably now sticking out at one side or the other. Which side does not matter. If Horizontal is required polarisation name, then the LNB arm will be upwards or downwards.
Second, apply the polarisation adjustment angle. A negative adjustment angle (e.g. -32.5) requires an anti-clockwise movement, while facing towards the satellite. Put your inclinometer sideways across the LNB or BUC, then tilt the whole feed/BUC/LNB assembly in its yoke, by the exact adjustment angle.
Set the beam elevation using the elevation scale on the bracket behind the dish.
Swing the dish boldly sideways around the approx compass azimuth and the RX LED will lock up on the satellite on the first sweep, unless the dish is sagging down a bit in which case add a couple of elevation degrees. Initially the RX LED will go to slow green flashing.
Spend at least 30 minutes peaking up. The centre is half way between the points where the LED drops out.
As you tighten the antenna, keep readjusting to the peak. Read the QPSK BER by typing tcmp at least 30 times (possibly 50 times !). Get it down below 0.00009 if you can.
Power off at the mains wall switch and connect up the TX cable. RX LED will go slow flashing green, fast flashing green and solid green. Don't interrupt this process.
Talk to the hub while they test your x-pol. You may have to get yourself under the feed arm and reach up to rotate your feed polarisation a degree or two either way. Be patient between movements; it takes the hub time to test for your x-pol null.
Your modem will reboot and end up with new gateway IP address and subnet mask, as told to you by TS2.
Best regards, Eric.