X3 Evolution Problem Must read

i have a x3 modem and not coming online the provider told me to chcek the rlock status
the info is below
rmtlock         Locks the remote to work in a specific network
and when i put the above command  i got the folling reslut
> rmtlock
Usage:   status | engage <netkey> | verify <netkey> | disengage <confirmation wo
rd> | burn

but the reslut is same for rlocked modem and the new modem .. i try the rlocked modem also
i am confused about
the reslut must be diffrent ..but it same

please help
regards
Noor Ahmed
Htpp://www.afsat.af