Home page of Satellite Internet and Information

Satellite Internet Forum.

Welcome, Guest.
Welcome to this satellite broadband discussion forum. Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure. Service providers and customers are encouraged to contribute. Register at the bottom of the forum home page if you wish to contribute or ask a question. VSAT service providers and satellite equipment sellers may feature their products free of charge; just register and get posting. Paid-for adverts, top left and top right, on all forum pages, are also available. Read the Forum rules.
      Home            Login            Register          
Pages: 1

Modem failed to activate (remained grey)

(Read 1848 times)
Ex Member
Ex Member

Mar 3rd, 2011 at 3:39pm  
Hi House,
Kindly help wiv the issue i experienced here...an X3 site remained grey after installation on iDx 2.0. Both the remote status and UCP infos were observed on the iMonitor.

How do i go about it
Back to top
IP Logged
Senior Member

Posts: 86
Reply #1 - Mar 3rd, 2011 at 5:13pm  
in iBuilder go to the remote and retrieve active configuration.
If the modem is online, UCP etc then the NMS should be able to recognize that after you retrieve active remote side.
If you are not able to retrieve the configuration, double check all IP configs in remote and in NMS for the remote, make sure no changes have been made since applying remote config.
Back to top
IP Logged
Pages: 1