Tooway Activation Error!!!

You may be pointing at the wrong satellite. I'm assuming that as you are activating it yourself that you have self-installed and selected the correct spot-beam. I did this a few weeks ago and at first I couldn't get the "beeps". I had a rant at Bentley Walker (I have a bad habit of ranting first and thinking later) and they were perplexed. Then I got beeps (I don't think I had allowed the modem to go through all its stuff the first time) and I set up and achieved a sig noise ratio of about 9.5 - 11.0. The system activated ok. A bit later, maybe a day, the system stopped working but was showing a strong SNR of 16 - 17. It dawned on me that the strong signal I was getting was probably from a different source from the one I wanted. I went through the setup more carefully (if you go back in from the start you get the beeps again). I had a lot of trouble because of the lock-nuts on the long bolt that sets the inclination of the dish. These hadn't been locked together tightly enough and I hadn't checked them. They must be tight enough to go round with the bolt otherwise the bolt turns but the dish doesn't move. It was impossible for me to lock them once the assembly was on the wall - couldn't reach 'em. I ended up heaving against the dish with my shoulder to take the weight off the bolt and then screwing the bolt until it took up the slack. I found it was hard not to move the dish when tightening the lock bolts so I took the spring washers off so that only a quarter-turn was need to go from released to tight enough for setting up for the continuous tone. Anyway, I ended up with a SNR of just over 14 and it's been ok since. So, unless someone says otherwise, this system will tell you you have a good signal but can't tell you that you are pointing at the wrong source. It's up to you to be sure the pointing is correct (which is reasonable).

I think that your installation is fine ... you're getting the self-activation page which is being transmitted from the satellite. After you've clicked on the link to start the test, you get the whirling circle and then the result of the test comes up and there is another link to click on taking you to the page where you enter your code.

You're not getting that far so try unplugging your modem from the mains and then plug back in again. Your modem should sync automatically after a few minutes (you don't need to go through the pointing process again).

Then open up your browser and you should be directed automatically to the Self Activation Page ... try again with your fingers crossed.

If it doesn't get past the "checking your system" page I think that it may not be seeing enough of the correct signal.

if i try the other tree beams the modem coudnt be online. Only the 3th beam is makes my modem online.

For Latitude 40,91124  Longitude 40,1250  Try Beam type  3 or 1
For Latitude 40,9981 Longitude 39,6908 Try Beam type 3

Best regards, Eric

Quote:


Can I politely disagree with this? I install Tooway KaSat in the Limousin / Dordogne region of France and I typically get a SNR of between 11 and 12 dB. The Original Poster is getting over 14 dB so I can't see how it can be a dish pointing or signal problem.

Screenshot here of the page that the OP is trying to get ... and a lot less than 15dB:



Original image:
https://www.bigdishsat.com/images/self-activation-page-2.jpg

As an experiment, I tried a test on a deliberately mis-aligned dish showing an SNR of 8dB ... it still passed the test.

THE PROBLEM IS SOLVED!!

The error caused by the Tooway co. They didn't activate the modem's MAC address. I managed to activate my system. Thanks for your ideas