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OSS/BSS Integration with iDirect NMS

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Ex Member
Ex Member


Feb 29th, 2012 at 7:26am  
Hi Team,

I am looking for a OSS/BSS Solution that can be integrated with iDirect NMS.

We are looking for a solution for centralizing and managing our iDirect platforms. Our requirements are as below:

Client portal
               Customer should be able to view RF statistics + Alams / Warnings
               Customer should be able to view utilizations & even protocol breakdown (history also)
               Can log trouble ticket
               Integrate Satellite coverage map and showing a client / reseller that their remotes are in which country
               Web based / online request
               Live chatting with NOC/Support

HUB Management:
               Centralized management of all the hubs / teleport
               HUB utilizations
               Hub RF Statistics + Alarms / Warnings
               Remote configuration through web based
               Reconnection / Disconnection through web based
               IP Management Database
               Other monitoring which I might be forgetting
              
Billing integration
               Software to integrate billing system with NMS
               Remotes should be disconnected automatically if they have outstanding payments
               Remote should be reconnected automatically if they have cleared their payments
               Invoice generation and should be imported to client portal so they can download from their portal
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