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EVO X3 beam switching until ACQ

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270VSAT
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Dec 24th, 2012 at 3:36am  
It appears that the EVO X3s beam-switch until network acquisition. This happens every 5 minutes. I mostly point from telnet (isite is not worth the double click to open it). NOC says this will go away after a month..

It makes pointing a pain because while peaking (regardless of receive) the modem will "reboot" (even though I continue to get ping replies) then I must wait 5 minutes until beam switches back to normal?

Anyone else run into this on EVO X3s ?

Apologies if this topic has been covered, I cannot find a search function on these forums..
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Oasis Networks
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Reply #1 - Dec 25th, 2012 at 6:27pm  
Hi,

It sounds to me like the modem is curropted, maybe it has the wrong image. It just typical for a curropted modems to keep rebooting after 5 minutes or so, more experts in this forum can provide the exact reason for the falcon to behave like this.

I would recommend to check with your NOC this direction as well...

Good luck and please tell us how did you manage eventually,
Nimrod
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270VSAT
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Reply #2 - Jan 5th, 2013 at 9:36am  
some interesting FYI:

NOC provisioned a second backup beam. Not sure if it's temporary or permanent.

A quick telnet command locks the current beam (as long as it's the "primary" beam .. ?) and will prevent falcon from resetting every +/-300 seconds.

The updated infinity option files will restart falcon/switch beams every 300 seconds during a crospol test with an active CW. 

The telnet command: beamselector lock [enter] will prevent this from happening during NOC crosspol test.
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