JUC TECH PAS-1R SERVICE

Does anybody have any recollection of JUC TECHS linkstar service on PAS 1R when it was migrated from Intelsat around 8 years ago , we had loads of problems with sites locking and unlocking and also a period of time when we could not activate any new sites a the software was mismatched , did anybody have any similar issues, we are facing a Court case and anybody with similar issues who could provide us an email to that effect would be helpful . please email Anthony@bentleywalker.com