www.satsig.net

Satellite Internet Forum.

Welcome, Guest.
Welcome to this satellite broadband discussion forum. Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure. Service providers and customers are encouraged to contribute. Register at the bottom of the forum home page if you wish to contribute or ask a question. VSAT service providers and satellite equipment sellers may feature their products free of charge; just register and get posting. Paid-for adverts, top left and top right, on all forum pages, are also available. Read the Forum rules.
      Home            Login            Register          
Pages: 1

Tx X7 modem

(Read 35 times)
Phill1
Member
★★
Offline



Posts: 7
Apr 6th, 2021 at 1:13pm  
I have idirect modem working fine but suddenly show below meesage TXCAL: error in freq parameter for call_band. setting to max attenuation"", the Rx lock but Tx no, what could be the issue ?
Back to top
 
 
IP Logged
 
Admin1
YaBB Administrator
★★★★★
Offline



Posts: 1068
Reply #1 - Apr 7th, 2021 at 4:15pm  
Have you spoken to the network hub about this ? It is possible that they have moved your return link to new frequncy and not told your router. That might explain "error in freq parameter"  I don't know what "call_band" means ?

The change to "max attenuation" suggests that your router has reduced the transmit power to minimum to avoid interference to other people, perhaps by transmitting on the wrong frequency.

Tell us what the NOC has to say.

Other comments please from anyone with iDirect experience.




Back to top
 
WWW  
IP Logged
 
Phill1
Member
★★
Offline



Posts: 7
Reply #2 - Apr 8th, 2021 at 11:17am  
Thank you I will check with provider
Back to top
 
 
IP Logged
 
Pages: 1