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Not able to access HX-50 Modem

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Ex Member
Ex Member


Aug 25th, 2010 at 12:06am  
Hi All,

need a help!!

I hav an HX-50 modem which was working fine but due to some reason i hve erased all config by "rf" command using telnet session. and reconfigured the modem using web access of modem by default ip of 192.168.0.1.
after that I m not able to access it using defaut ip and i hav not given any LAN IP coz it automatically take from NOC via satellite link.
I think in reconfiguration something i hav mis-configured that it is not coming up. Now how can i restore or change the settings coz its unaccessible.

current LED status: Power-flashing
receive : steady
LAN : steady.

Is there anyway to get the console back???
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Ex Member
Ex Member


Reply #1 - Aug 25th, 2010 at 12:22am  
you should contact  your SP to get ip detail for you account, as per your mention cannot get ip after software download from, there are 2 reason for this problem
1) Noc remove default IP template ( that why you cannot acces default ip)
2) Noc didnt assign DHCP profile

solution: please get detail about your ip from your ISP
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Ex Member
Ex Member


Reply #2 - Aug 25th, 2010 at 2:48pm  
Dear Sandeep,
Yes, I suggest contact your ISP.
Please drop an e-mail to support@bentleywalker.com with the ESN number of your Hughes HX modem and you will get an instant reply.
Regards,
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Ex Member
Ex Member


Reply #3 - Aug 25th, 2010 at 7:46pm  
It is not downloading software..coz system is not blinking..
as i remember wt mistake might happen is that i have configured net ip 192.168.0.0/24 in LAN1 IP schema in webaccess console. Now due to invalid ip i think its not accessible.
Any way to get it restore to factory settings??
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