Advertisment: Broadband via satellite
Advertisment: Planet Earth rotating animation

www.satsig.net

Satellite Internet Forum.

Welcome, Guest.        Forum rules.
      Home            Login            Register          
Pages: 1

iDirect 3100 Issues

(Read 8250 times)
Ex Member
Ex Member


Feb 4th, 2007 at 7:42am  
I have a brand new "StarCom" Bentley Walker purchased system that I have recently installed.  I am using Eutelsat W6 and I am at Taji, Iraq.  I bought a satellite meter to aid in my lack of dish pointing knowledge and aligned my dish to W6 with the meter.  Bentley Walker had me download iSite and am I using it to access my reciever.  I got a signal from W6 with the meter (PQ=99) but the iSite software keeps telling me that I have no signal at all.  The Software has been set up for W6 as far as I can tell.  I am also confused about where to proceed from dish alignment, the tech support person I've been talking to at Bentley Walker has been less than helpful.  Any suggestions would be greatly appreciated.   Thank you.
Back to top
« Last Edit: Feb 15th, 2007 at 12:19pm by Admin1 »  
 
IP Logged
 
BalkanTelekom
Member
★★
Offline



Posts: 48
Reply #1 - Feb 4th, 2007 at 1:32pm  
Hello,

Possibly problem can be wrong polarisation. If you are sure that the antenna correctly pointed to satellite then please check it with isite. To do this,

1. Switch off the terminal, disconnect the tx cable, switch on it again.
2. Open isite, login to terminal
3. On the left panel, right click on the terminal go to Align Antenna / Antenna pointing
4. Seleck Antenna pointing tab, click ok.
5. You should see continous graph with green color, otherwise it means a locking to downstream error. This can be a result of mispointing, faulty lnb or cable/connector i.e.

If you see the satellite signals on the satellite with meter but not with isite try to align the lnb for opposite polarisation angle.

I hope above explanation can solve your problem.

Good luck..
Back to top
 

Balkan Telekom http://balkantelekom.net
uydu internet http://go2sat.net
WWW  
IP Logged
 
Ex Member
Ex Member


Reply #2 - Mar 7th, 2007 at 6:52pm  
Hi  ALL.

i have a serious problem on my site i just lost two set of modem within a week.

what i noticed is that the modem Rx side does not give me good signal voltage,the best i could get is about 8volt which is very abnormal. i finally took my LNB to test in another site and it was working perfectly.i also tested the modem there and it was not working up to the right volt.i believe this must have been i am having a damage cable which i did not noticed in time that have result in me loosing my modems

i try entring the modem but its not accepting the general password and even when i try using the console cable, the area where i am suppose to apply USER NAME & PASSWORD is not accepting any carracter (letters).

please do any one have solution for me or what best to do.i believe i have to ship my modems (3) back to the factory (iDirect) but i dont know how to go about this.

please give me good informaton on how to fix my modem, who to contact, how much will  it cost me, how long will the repair take before sending them back to me and how to apply for this cos i can not afford to loose 3 modem just like that.i need your helps all.

thanks.

kayode (Nigeria)
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #3 - Mar 27th, 2007 at 7:22am  
in fact i have the same problem .i cannot login my iDirect i used all the default passwords and usernames but no way ............. please some one help me to login to my modem
Back to top
 
 
IP Logged
 
pgannon
Senior Member
★★★
Offline



Posts: 109
Reply #4 - Apr 21st, 2007 at 2:38pm  
There is a password recovery procedure for the iDirect modems.  You should be able to get this from your network operator.
Back to top
 
WWW  
IP Logged
 
Ex Member
Ex Member


Reply #5 - Sep 11th, 2007 at 3:31pm  
Hello Pgannon

i have the feelings you know something about this issue
please kindly help me out,i need to make this modem work again or i will remain in bg shit.

if any other person could solve this out pls go ahead let's hear you.

thanks
Back to top
 
 
IP Logged
 
ITCITY GLOBALCOMMUNICATIONS
Senior Member
★★★
Offline



Posts: 83
Reply #6 - Sep 11th, 2007 at 6:57pm  
I can help

Are you located in Lagos/ Nigeria ?

Contact me bellow :-

SVD CONSULTING
Ogunniran Lukmon
network Executive

2nd floor Awolowo House Awolwo Way,
Ikeja Lagos.
Nigeria

Mobile phone:- 08056363230
Office: 01-453-7176
Y! Chat: lukinguy@yahoo.com
MSN! : lukinguy@hotmail.com
Mail: luikinguy_xp@engineer.com

Back to top
 

Engr.A.O. Lukmon  CTO  ITCITY GLOBALCOMMUNICATIONS  234-805-6363230 / 2348025171
YIM  
IP Logged
 
Ex Member
Ex Member


Reply #7 - Oct 4th, 2007 at 11:02pm  
Your iDirect Doctor is here. If you have problem with your password, corrupt option file, or image file corruption.
Just call me on +234-8055831154 or send mail to dmaxgate@gmail.com.
Back to top
 
 
IP Logged
 
Pages: 1