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3100 or 3100_NB?

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et3sgh
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Apr 8th, 2008 at 7:35pm  
We were supplied with a working i3100 system, we originally ordered a 3100 modem not a 3100_NB.

How is it possible for us to ascertain which model we were actually supplied with? The label at the back says "Model 3100" and nothing more!

The modem is now PW locked so I can not use all of the iSite functions.

Thanks.
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ahmelect
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Reply #1 - Apr 16th, 2008 at 7:51pm  
Hi,

  may be that as so apper from the price..

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&&Ahmed&&Dar Al-Hikma
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Reply #2 - Jun 5th, 2008 at 11:29pm  
Hi, the difference of 3100 and 3100_NB is the upstream speed. 3100_NB can only handle 200 Kbps upstream.
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et3sgh
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Reply #3 - Jun 5th, 2008 at 11:45pm  
yes, but how can we tell which model we have without going to the noc.

The modem is locked so it's not possible to run a DID command!
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dot
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Reply #4 - Jun 6th, 2008 at 1:21pm  
The 3100 NB can be identified from the bar code label at the rear, they all clearly state 3100 NB.
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et3sgh
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Reply #5 - Jun 7th, 2008 at 12:13am  
Thanks dot.
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