Has anyone heard of an X1 going into "protection mode" when it senses over/under voltage or any other issue?? I have heard that concept before and recently had a BUC fail slowly which put 2 X1 into non-operational state before I figured it out. The modems needed a hard reset to bring them back to life. Anyone knows for sure??
OK, so the "overcurrent protection", WHAT happens?? THAT is not the case as a BUC change out was the cure. What is REALLY aggravating is HOW to get the thing looked at for warranty?? iDirect refuses to talk to you if you are not a distributor. What if you're an installer responsible of keeping their distributor in business??
